Returns Policy

Our goal is one-hundred percent customer satisfaction, so if you are unhappy with your order please contact our customer services. As we provide personalised goods, however, we cannot accept returns unless we have made a mistake or the garments are faulty. Please return any faulty goods to us within 30 days of receipt for investigation. Please be aware The Distance Selling Regulations Act of 2000 does not apply to "personalised goods or goods made to a consumer's specification".

Before placing your order, please be careful to check product size information. As we supply garments from different manufacturers there is no such thing as a standard size, for example, a medium produced by Fruit of the Loom may differ from a medium by Gildan.

Once a garment is personalised we can only accept returns based on sizing issues if the product does not measure what we say it will on that item's size information. If you receive garments that do not measure what we say, please contact us and our customer service team will be happy to help.

All personalised items from Superlogo are made-to-order

Blank products can be returned to us within 14 days of delivery for a refund of the cost of the item. Please contact customer services with your order number if you would like to return blank items.

Superlogo Shops - Returns
18/2B Dryden Road
Loanhead
Midlothian
EH20 9LZ
United Kingdom